Frequently Asked Questions - Enlight Leak
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Frequently Asked Questions

May 28, 2015

Enlight Availability

How can I download Enlight?

Enlight is a universal app for iPhone and iPad. You can download it here on the App Store.

Is there Enlight for Android?

No. There are no plans for Enlight for Android at this time.

Is there Enlight for desktop or laptop computers?

No. There is no official timeline for a desktop version of Enlight just yet.

Is there Enlight for iPad?

Yes, Enlight is available for iPad. The app is universal, meaning that purchasing the app once allows you to use it on both iPhone and iPad.

Features & Tools

Can I erase blemishes or remove defects from my photos?

Yes. Tap Tools > Heal > Mode. Choose Heal to remove objects or Patch to clone objects or areas of the photo.

Can I import my own fonts or brushes?

Not yet. Import of custom fonts, brushes, and other assets will be implemented in a future update.

Does Enlight offer photos extension?

Not at this time.

We are investing a lot of time in trying to figure out how extensions can work best with Enlight. Right now, due to the memory constraints, we can't run the full functionality of Enlight as an extension. This means our choice is either not to do it all or to try to figure out a subset of Enlight's functionality that will fit the memory requirements. We are working hard on finding the most appropriate solution.

How can I access all my albums?

To access your albums, swipe the Photo Drawer (the stream of thumbnails along the bottom) up, then tap Albums and choose an album. By default, Enlight accesses the camera roll on your device.

How can I add vignetting?

Vignetting can be added either in Analog (Filters > Analog > Tools tab > Vignette) or Duo (Filters > Duo > Vignette).

How can I blur a photo?

If you want to blur the entire photo, tap Tools > Tilt Shift > Shape > Linear > pull the widget down to cover the entire image. Tap Mask > Wipe then remove the blur from specific areas with your finger or Clear > Apply to  do the opposite: add the blur only over certain areas.

You also have the option to apply Radial, Linear or Mirror gradients within Tilt Shift.

How can I create, save, and delete presets?

You can create and save presets within a particular feature but not full "recipes" among all features. This kind of batch processing will be added in a future update.

To create a preset within a feature, enter any feature, let's say Adjust. Go to the Tools tab (along the bottom). Change something - for example, Basic > Brightness and set the value to 60. Now go back to the Presets tab. You should see an icon with a plus on top of it. Tap on this icon and you've saved your preset. In order to delete the preset, use long-press, similar to how you delete an app on the iOS home screen. To delete all presets, you can do so from Settings (tap the Enlight icon on the top left > Settings > Presets > Delete user presets).

How does Masking work?

The Masks tab allows you to make local adjustments. This means you can add or remove effects to specific areas instead of your entire image.

The best way to understand how masking works, is to enter FiltersBW > Presets > choose a preset (don't tap the checkmark in the top right corner) > Mask. You should see Wipe is already selected for you, all you need to do is swipe to remove the filter from the areas you want in color. Use Apply to add the BW filter back in. Clear removes the filter, and auto-selects Apply for you, so that you can add the filter back in to specific areas. Fill does the opposite. Masking works the same way among all features.

Important: If you tap Mask before applying a filter or any change, you’ll notice that tools (Wipe, Apply, Fill, Clear, Strength) are greyed out.

Is batch processing available across all features?

No. This may be added in a future update, but there is nothing official to report just yet. Until then, you can save presets within each feature.

Why are the tools in Mask greyed out?

The tools in Mask are greyed out if you tap the Masks tab before making any change within that feature. In order to enable the Mask, apply any kind of adjustment to the image within the feature and then tap the Masks tab.

Why are the tools in Mixer greyed out?

The tools in Mixer are greyed out if you haven't select a second photo to "mix" with your first. Select a photo > tap Tools > Mixer > select a second photo. Tap Tools tab, and you'll see that you can Erase, Add, adjust Strength, and apply various Blending modes.

Refunds

How can I get a refund?

You can request a refund from Apple at anytime. Click here to learn how.

Resolution & Export Quality

Does the app preserve the quality of my iPhone photos?

Yes, if you have iPhone 5 or higher. Enlight supports up to 16MP (4096X4096 pixels) on all the newer devices. This is more than enough to maintain the 8MP resolution of the native iPhone camera.

Can I change the export quality of my photos?

Yes! Currently, Enlight supports export to JPEG, PNG and TIFF (lossless) formats.  To change export quality, tap the Enlight icon in the top left corner of your screen > Settings > Export Quality.

 

What is the maximum supported resolution? Can I edit my DSLR images with Enlight?

It depends on the resolution of your camera. Enlight maintains up to 16MP (4096X4096 pixels) when saving on newer devices (iPhone 5 and up). Larger photos will be resized to fit this size.

Saving Metadata

Why isn't the location and date of my photos being saved?

If you are saving in PNG, you will lose location and date taken. Saving in JPEG or TIFF you won't lose your metadata - you can change this in the Settings. To access the Settings, tap the Enlight icon on the top left corner of your screen.

 

Saving or Deleting Photos & Sessions

Does Enlight change or delete my original image?

No.

The original photo can always be found in its original album. After editing, when you 'Save Photo' (after tapping Save Photo in the Share menu, the third icon from the left on the top of your screen), a new copy of your final editing result is created and also saved.

When you are working on an image, the edits you are seeing on top of the original image are "virtual" and exist only in Enlight as a session - until you tap the Share icon on the top of the screen > Save Session. You can always delete a session (long-press on its thumbnail at the bottom) or un-link the session from the original image (long-press on its thumbnail in the Photo Drawer at the bottom) to create multiple edits from the same image, or save a session permanently to your camera roll (tap Save Photo from the Share menu on the top).

How can I delete photos within the app?

At this time, the only way to delete photos is from the native photos app on your iOS device. We'll be adding the ability to delete photos from within Enlight in a future update.

How can I save or share my photos after I'm finished editing?

Tap the Share icon along the top of the screen (third icon from the left). Here you can:

- save your photos to Instagram, Facebook, Twitter and more.

- send photos via email or message.

- save your photo (to your camera roll) or save it as a session (you can come back and work on it later).

How do I begin working on a new image?

If you want to start on a new image, simply open the new photo you want to start working on by selecting an image from the Photo Drawer (the stream of thumbnails across the bottom).

The original photo is never altered and can always be found in its original album. Until you save the session, any photo you are working on will be autosaved in Unsaved sessions: Photo Drawer > Albums > Unsaved Sessions.

 

Is it possible to create multiple sessions from the same source image?

Yes!

To do this, long-press on the thumbnail you are in the middle of working on in the Photo Drawer (it should have a small gray triangle on the top right of the thumbnail) and tap "unlink a session", which makes a copy of your edits and unlinks it from the original image, and you can tap the original image to begin working on another version of it. This unlinked session can then be found in your Unsaved Sessions. To access unsaved sessions, pull up the Photo Drawer (stream of thumbnails at the bottom of the screen) then tap Albums > Unsaved Sessions. This is useful in cases where you want to have multiple edits of the same image.

What is the gray triangular marker in the top right corner of my photos?

The triangular marker signifies that the photo is a Session. If you look at the Photo Drawer (the stream of thumbnail photos along the bottom of your screen) you will notice that the photos you are in the middle of working on will have this gray triangular marker in the top right corner. If you want to save the result of the edited image, tap the Share icon > Save Photo.

What's the difference between saving a photo, saving a session and unsaved sessions?

After finishing an edit, you have several options:

1.  Save photo. Access the Share menu (third icon on the top from the left). If you Save Photo, the photo will be added to your camera roll or original album and you can re-access it from there. Keep in mind, we never change the original photo. It can always be found in its original album. When you 'Save Photo', a new copy of your final editing result is created and also saved.

2. Save a session. Saving sessions allows you to go back and work (or undo steps) on a photo you are editing at any time, without finalizing changes. If Save Session is greyed out for you, then you haven't made any changes to your images yet. To save a session, access the Share menu (third icon on the top from the left) >  Save Session.

To access your saved sessions, pull up the Photo Drawer (stream of photos along the bottom) > Albums > Saved Sessions.

To delete a session permanently (you'll know it's a session from the gray triangle on the right hand side of the thumbnail), long-press on the thumbnail in the Photo Drawer and tap "Delete Session". This will restore your image to the original image, and allow you to re-edit it completely. When long-pressing, you also have the option to "Unlink Session", which makes a copy of your edits and unlinks it from the original image. This is useful in cases where you want to create multiple edits of the same image.

3. Unsaved session. Until you save the session, the photo you are working on will be autosaved in Unsaved sessions, along with your Unlinked Sessions: tap the Photo Drawer > Albums > Unsaved Sessions.

What’s the point of saving a session?

Saving a session allows you to go back and continue working on the edit where you left off, even undoing your last steps. We understand that editing photos often takes time, so we wanted to give users the convenience to work on a photo without finalizing changes so that you can come back to finish it at anytime. This way, you can also work on multiple edits simultaneously.

Settings

How can I access Enlight's Settings?

Tap the Enlight icon in the top left of the main screen > Settings. Here you can adjust export quality, sessions capacity, delete your saved presets and disable or reset help tips.

How do I change the language?

The language of Enlight is set according to whatever language your device is set. To change these language settings, access the Settings on your iPhone: Settings > General > Language & Region > iPhone Language. You may also want to adjust your Preferred Language Order.

Tutorials

How can I correct a photo that is too dark?

Learn how to salvage any dark photo with Enlight's Clarity and Target tools in this 3-step tutorial here.

How can I create a colorsplash effect?

To create a colorsplash effect (coloring parts of the image while leaving the rest black and white), follow this simple tutorial here.

How can I create a double exposure effect?

Follow this tutorial here and learn how to superimpose or create a double exposure effect with your images.

I need help! Are there any tutorials?

You can check out the help screens within each tool: pull down the arrow (under the name of the tool along the top) to view. You can also visit our Facebook and Twitter pages to find fun and helpful infographic tutorials posted every Tuesday.

We will soon be adding in-app tutorials as well.

If you have a specific question, or there is a feature you are having trouble with, our support team is friendly and happy to help. Email support@lightricks.com. We do our best to answer you within 24 hours.

 

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